We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards. Debit cards that are backed by any of the above listed cards are accepted as well. You may change your billing information at any time by accessing your account settings.
How do I update my credit card?
You can update your information through your account. Just click on “update payment method”.
How do I make changes in my shipping or billing information?
All information related to shipping and billing may be edited in your account settings.
How do I know my promo code worked correctly?
After entering your promo code at checkout, make sure to hit the "apply code" button. You will then see your code displayed at the bottom of the checkout page, with an updated "Total" that will reflect the discount from your promo code!
How will my shop orders be shipped?
Though we use a variety of shipping methods, our two primary methods of shipping are United States Postal Service and UPS. The shipping method used for each order will be determined by several factors including the weight/size of your package, the type of package, and the shipping destination.
How do I quality for free shipping?
For shop items, domestic orders will qualify for free shipping when the total in a single order of items from the Shop is greater than $99. The total for free shipping is taken after discounts. Digital items, classes, gift certificates, and service fees do not apply to the shipping total. Orders shipping to Hawaii, Alaska and outside of the United States will not qualify for free shipping.
What is the return policy?
A complete list of contents and product details are included in each item description as well as a photo of each. Content and descriptions for all classes are listed as well. Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under “My Account”, then “Orders & Membership”. Please review those items, as these terms apply to duplicate items as well.