Home My Account My Cart

Big Picture Classes
New to the site? Start here!



Q. What is Big Picture Classes?
A. Big Picture Classes (bigpictureclasses.com) is the leading online education program for creative classes worldwide. Their focus is to teach inspiration-based scrapbooking while making the creative process of scrapbooking fun and easy for everyone. In addition to teaching scrapbook classes, they also teach photography, journaling, wellness, and a variety of other classes!

RETURN TO TOP


Q. How many students does Big Picture Classes currently have?
A. Big Picture Classes has over 45,000 students! We love our community!

RETURN TO TOP


Q. How is Big Picture Classes different from other scrapbooking education programs? or better than what I could take at a local craft store?
A. Our founder, Stacy Julian is a visionary. Her simple, step-by-step thematic approach to scrapbooking is incorporated into a wide range of convenient and imaginative on-demand projects and progressive multi-week workshops. Each offering gives students fresh ideas to unlock their creativity, but it is the principle-centered philosophy of Big Picture Classes that builds a solid foundation for loyal students. Big Picture Classes not only helps people to easily create scrapbook stories that celebrate life's special moments, it instills a sense of awareness, gratitude and community that make for a better life.

RETURN TO TOP


Q: How is Big Picture Classes different from hands-on classes that I could take at a local craft store?
A: Big Picture Classes encourages students to use materials they have on hand or materials that can be acquired in their local economy. This ultimately stimulates the business of retailers globally and more importantly promotes personal adaptation and creative growth that sustains individuals in scrapbooking long term. Big Picture Classes teaches both projects and process. This unique approach builds a solid foundation for creative exploration in loyal students.

RETURN TO TOP


Q. What are the various types of classes I can take? If I am a beginner, what class should I start with?
A. Big Picture Classes offers a wide range of convenient online classes: on-demand, self paced projects; and progressive multi-week guided workshops — both delivered by expert instructors. Stacy encourages first-time students to experience one of our FREE classes.

RETURN TO TOP


Q. How much do classes cost?
A. The price of self-paced projects and workshops vary. Self-paced projects typically range from FREE to $12. The average cost of a self-paced project is $10. Workshops range from FREE up to $250.00 for an exclusive year-multi-week long course. The average cost of a workshop is $25.

RETURN TO TOP


Q. I registered for a workshop, but did not get around to listening to or downloading the files, what now?
A. Once you have registered for a class, the materials are available to you forever! Simply login to your account, and click "My Classes" to access all of your current and past classes!

RETURN TO TOP


Q: What materials are available in your classes?
A: We try our best to describe what each class contains within the class description. Please be sure to read through the description to get a specific idea of what materials are included within the class. Typically, a class includes a welcome letter from your instructor, an audio message in multiple formats (streaming, transcript, and downloadable MP3), PDF project handouts, and a class gallery. Other class features include private message boards, chat rooms for live interaction with your instructor, videos, web presentations, downloadable templates, books and/or kits, and whatever else our creative minds can come up with!

RETURN TO TOP


Q: Is there a specific time during which each class/workshop is available?
A: Yes and No. Our Self-Paced Projects are available for immediate access, and will permanently remain in your class list. Our workshops have a start and end date, in which the instructor will be available in class — these dates are posted within the class description. Once you are a registered participant, you will be able to access the virtual classroom anytime during those dates. Weekly lessons are available from Thursday morning to Wednesday night (Pacific Time Zone.) The weekly lessons are archived in the classroom for the duration of the class. When you choose to view, listen and download the class is entirely up to you, and you'll have "forever access" to your workshop classroom! It does not matter what time zone you live in, you can take and enjoy Big Picture classes!

RETURN TO TOP


Q: I live outside the United States, can I take classes at bigpictureclasses.com?
A: Of course you can! That's the beauty of the Internet. We are so excited that we can share and learn together, across this BIG world of ours. If you live outside the United States, you may experience some frustration obtaining recommended materials as we cannot guarantee international availability of items listed on our supply lists. Please remember that we encourage and celebrate personal adaptation and substitutions!

RETURN TO TOP


Q: Is there a limit to how many people can take a class?
A: Most of the time, there will NOT be a limit to the number of people that can sign up for a Big Picture class or workshop. Occasionally, an instructor may choose to limit class/workshop size so that she can interact personally with each student via e-mail. In these instances, the limit will be posted with the class description.

RETURN TO TOP


Q: If I miss a chat with my instructor, will transcripts be available?
A: Yes. Transcripts from the instructor chat will be archived under the "Chat" button in your classroom, typically within 72 hours of the chat.

RETURN TO TOP


Q: Will there be transcripts of the audio files available?
A: Yes. If you have a slow internet connection, hearing impairment, or just don't want to listen to your instructor talking, you'll have the option of viewing the audio transcripts.

RETURN TO TOP


Q: Will classes feature step-by-step instructions?
A: Our downloads will have written step-by-step instructions, feature multiple "process" photos and images of the final project. We strive to make our instructions clear & simple so that you'll be guaranteed phenomenal results!

RETURN TO TOP


Q: What if I miss a whole week of my workshop? How can I get the materials?
A: All of the materials are archived within the classroom, which means you can go back to previous weeks assignments. If your workshop has ended, don't worry — the materials are available to you forever! Simply login to your account, and click "My Classes" to access all of your current and past classes!

RETURN TO TOP


Q: I have dial-up internet access; will I still be able to take Big Picture classes? How will my slow connection speed affect my experience?
A: Our classroom area was designed with simplicity and load-time in mind so that everyone can enjoy these classes. We will include an option to view transcripts of both the audio files and live chats, in case load-time is cumbersome with your connection speed. All downloads are saved at a manageable file size. All students will be able to view the classroom pages quickly & easily.

RETURN TO TOP


Q: Can I share a class or workshop with my friend?
A: Not if you want us to stay in business. When you register for any class or workshop, you will be asked to read and agree to our terms. We trust you will be good to your word, so that we can continue to grow and bring you top-notch education! Think of entering our virtual classroom as you would enter a classroom at your local scrapbook store. You wouldn't be able to bring a non-paying friend with you - plus, sharing your personal password can be a scary thing. It's best to keep your private information exactly that - private!

RETURN TO TOP


Q: Can I see a picture of the page or project we will be creating before I register?
A: The short answer is sometimes. Here's the longer answer: Your expectations are important to us and we are very keen on promoting the ideas and projects shared in our classes. We will often post a photo of the project being taught, or at least a "sneak peek." Much of the time our instruction goes far beyond the making of a project, so we reserve the right to emphasize the process over the project.

Once you have access to the virtual classroom, you will see the page or project designed by your instructor. Part of what makes Big Picture education unique is that regardless of what the page or project is, you will be inspired to customize it to your needs, your style and your life! As a registered member, you'll enjoy our Exclusive Inside Access with lots of sneak peeks and behind-the-scenes information about our current line-up of classes.

A Note about supply lists: You will be given a generic list of materials that you will need to complete the page or project featured in your class. You may choose to gather these materials from your own stash — we'd love to help you use up what you already have; or you may choose to purchase them from a retailer. In some cases, we will provide links to a specialty item or a kit of products as a matter of convenience to you.

RETURN TO TOP


Q: I'd love to learn about new products and cutting-edge techniques. Can I do that at Big Picture Classes?
A: Can we be honest with you? While we too love product and techniques, we are more excited about bringing you inspiration and instruction for timeless products and trusted techniques. The latest and greatest is something our industry already does very well, so we'll continue to provide a fresh focus on principles and practices that will help you sustain your passion long-term.

RETURN TO TOP


Q: Will I get feedback from my instructor or other students on my work?
A: If, within the class description, it lists "instructor feedback" as an included item, you are guaranteed to receive individual critiques. Otherwise, your instructor may offer general comments on your gallery postings. Within the gallery you will be able to post your work, see the work of others and enjoy feedback from fellow students. You also have the option of sending personal messages to other students via an email link. The interactive communities that grow inside our classrooms are a major bonus of education at Big Picture Classes.

RETURN TO TOP


Q: Will you host a message board where I can interact with other members of my class?
A: All of our workshops feature private message board forums, organized for ease of interaction and information retrieval. We also host a public Big Picture social forum for our members where you can freely interact outside of our classrooms. This general board allows you to share and read class reviews and student recommendations.

RETURN TO TOP


Q: Do you offer PayPal as a payment option?
A: We do! We are very excited to offer two different payment options. We have an integrated registration system, which will allow you to register for your class right up to the day it starts! You can either checkout directly from our site using our secure payment terminal, or you can use PayPal. Our system is safe, secure and so easy to use. Credit & debit cards are accepted.

RETURN TO TOP


Q: Will I be able to see my instructor, or just hear her?
A: Most of our classes include an audio file only. But we do offer some classes that have integrated videos and presentations. Just check the class description to see what it includes!

RETURN TO TOP


Q: I'm having technical difficulties with the classroom, where do I go for help?
A: Please start off by viewing our technical support page. We have listed the most common problems students encounter, and solutions. If further help is needed, there is also a link in the support section to contact our technical department.

RETURN TO TOP


Q: What do I need to have installed to view your classes?
A: While our classes are designed to be as compatible as possible with all systems, we encourage you to use either Explorer, Firefox, Chrome or Safari for your browser. You will also need Adobe Acrobat installed to view our PDF handouts, and in some classes you will need Flash Player. We also recommend having Windows Media or QuickTime installed for viewing video.

RETURN TO TOP


Q: I am having trouble logging in...help!
A: Typically, if you are having trouble logging in, it is a problem with the username or password. Please remember, the information is case-sensitive, so if you have letters capitalized, when they should be lowercase (and vice-versa), it will give you an error. You can always click "forgot password", type in your email and press "submit". The system will send a temporary password to the email address you have on file. If it takes a while, be sure to check your junk mail folder. Once you receive your new password, it works best to copy and paste it into the password box. This should do the trick and you will be able to log in, you can always go into "my information" to change your password back from the computer generated one to one that is easily remembered. If this doesn't work, please contact us at admin@bigpictureclasses.com.

RETURN TO TOP


Q: What sort of payments do you accept?
A: We accept Master Card, Visa, Discover, American Express and PayPal. We also accept personal checks (e-checks) via PayPal, but e-checks are not instant like credit cards, so it may take a few days for the class(es) to appear in your account. Our system is extremely secure and we run our Credit Cards through Authorize.net which is one of the most used and most secure processing websites available. If you are an International customer and our system is not accepting your card (actually it is typically your billing address which it doesn't accept), we recommend using the PayPal option. You do not need a PayPal account to use PayPal. Just click the PayPal payment option in the checkout process. After you confirm your order, the system will send you to PayPal. Click the link under "Don't have a PayPal account?" to pay with a Credit Card.

RETURN TO TOP


Q. What is a scrapbook?
A. Unlike a traditional photo album featuring snapshots of person or family, people or events in chronological order, a scrapbook celebrates personal expression and can incorporate a wide range of personal items including photos, memorabilia, art, poetry, journal entries, decorative elements, designers papers, and more. Ideal for a personalized gift or as a way to celebrate family memories and milestones, a scrapbook can be as simple is a wonderful way to tell a story and appreciate the big and small moments in life.

RETURN TO TOP


Q. What is a digital scrapbook and how does it compare to other types of scrapbooks?
A. A digital scrapbook is a scrapbook that you create online on your computer with the use of digital photos and digital scrapbook elements. Digital scrapbooks can be shared virtually with others or printed for personal use and gift giving. Hybrid forms of scrapbooking combine both traditional hands-on creativity with digital photos, tools or enhancements.

RETURN TO TOP


Q. Why scrapbook?
A. People have always passed on their family stories — and scrapbooking is a fun, creative way to celebrate and share life's special moments. Furthermore, it is a journey of personal self-awareness and discovery that lifts the spirit and reminds us that life is full of positive moments, big and small.

RETURN TO TOP


Q. Can anyone scrapbook or do you need to have a craft or art background?
A. Scrapbooking is about memories and EVERYONE has memories of people and places and things they love — special moments they want to remember. With the formats available today, ANYONE can scrapbook!

RETURN TO TOP


Q. What are the personal rewards of creating a scrapbook?
A. Personal rewards are as diverse as the people who seek them. It's different for each individual but Big Picture Classes offers expert instruction and a unique approach to scrapbooking that unlocks a person's true creativity and helps them to easily tell scrapbook stories around life's special moments.

RETURN TO TOP


Q. What if I've never created a scrapbook before - are there classes for beginners?
A. Absolutely — Big Picture Classes offers classes for beginners as well as savvy scrappers. Because we focus on teaching fundamentals and because we encourage personal adaptations, the vast majority of our classes are ideal for anyone. Our class descriptions will communicate the objective of each class and indicate whether a particular skill level is required.

RETURN TO TOP


Q. What supplies do I need to scrapbook?
A. It's easy! Each class description includes a link to a PDF supply list. This list of mostly generic materials will be your guide as you prepare to take the class. We'll even help you gather the basic tools and find resources for specialty items.

OVERVIEW

Philosophy
Our Story
Stacy Julian
Kayce Rehn
FAQ's
Press Center
MY ACCOUNT
My Classes
My Galleries
My Forums
My Information
FUN STUFF
Badges & Buttons
Quote of the Day
Happy Mail
Big World
HELP!
FAQ's
Technical Support
Contact Us
Resources
TO DO
Meet Our Team
Visit Our Blog
Partners
SHOP
Gift Certificates
Classes
Feeling Social?
Facebook
Twitter
Pinterest
YouTube channel
Blog RSS
Want info & inspiration?
Sign up for our email newsletter!

© 2005-2013 Big Picture Classes. All Rights Reserved.
Cancellation Policy | Terms of Use | Privacy Policy | Advertise | Technical Support
HACKER SAFE certified sites prevent over 99.9% of hacker crime.